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Cancelation Policy

Cancellation Policy – (please read carefully)

Reservations are non-refundable if canceled within 24 hours of scheduled time. Shuttle reservations have a cancellation fee of $5 per person for each leg of travel. There is a $25 cancellation fee for each direction of travel of All reservations canceled outside of 24 hours.

CLOSE-IN BOOKING FEE: Reservations made within 24 hours of scheduled pick-up time are subject to a fee.

TIGHT CONNECTION OPTION: By opting for a tight connection when making a shuttle reservation, Elias Transportation waives any responsibility for missed flights or for the shuttle on which you are booked.

SHARED RIDE SHUTTLE INFORMATION:
Check-in procedures: Upon arrival at Denver International Airport (DEN) or Eagle County (EGE): Please check-in at (Where??)

DIA: Please collect your luggage FIRST and then proceed to the the Ground Transportation area in the center of the Main Terminal.

EAGLE AIRPORT: Please check in (WHERE) before collecting your luggage.

ALTERNATE VEHICLES AND EQUIPMENT: Luxury motor coach service may be used during weekends and peak holiday travel periods as a supplement for airport transfers.

PET POLICY: What is your pet policy?

MINORS TRAVELING with Elias Transportation: Children younger than 16 years of age must be accompanied by a parent or guardian who is 18 years or older.

BAG POLICY: You are limited to 3 bags per guest, including carry on and sports equipment. In order to accommodate additional or oversized luggage, Elias Transportation must be contacted in advance and additional charges will apply.

MISSED FLIGHT POLICY: Elias Transportation will not be responsible for delays causing missed flights that are the result of inclement weather, unforeseen road closures, highway construction, abnormally heavy traffic, traffic that is being metered by the Colorado Department of Transportation, or any other conditions outside of its control. During Holidays and peak travel days, please be aware that weather, traffic or unforeseen road closures can severely impact travel times in the mountains. Availability may be limited for last minute changes.

We encourage guests to plan accordingly and/or purchase travel insurance to cover potential for missed flights and resulting expenses.